(This post is purely focused on the order and delivery experience, rather than a product review)
I placed an order for a number of items on 7/10/20 at approximately 3:15pm. By ~4:30 the order as being prepared, and by 9am the following day the order had been dispatched. Standard shipping was around £10 to the UK with a delivery time of (I think) 5-7 days. I opted to pay about £3 more to bring that time down to 2 days.
The courier was kind enough to inform me on the 8th that my order would be with me the following day, and unsurprisingly on on the 9th it arrived bright and early. So far, so good!
Here is what was presented to me when I answered the door:
If you can't read the tape, it's basically a "check contents if seal is broken" type message - a nice touch, I think.
Inside, the contents were nicely arranged and protected (I had emptied the box prior to taking the photo - the items were replaced in the positions found and the packaging in vaguely the same place)
Everything neatly Tetris-ed in, and no damage of any kind. Still getting top marks from me!
Underneath the items I had ordered were the usual reading materials. We have a 'new in September' pamphlet, a conversion chart for the MIG line of paints (which covers Tamiya and Vallejo, but not Citadel, P3 etc), a couple of stickers and a facemask-wallet-maker-thing. Not entirely sure what the last one is about if I'm honest, but it's in there!
Paint chart | what's new | wallet thing
You may have also noticed in the photos above that there was a bottle with a GIFT sticker!
A bottle of Gold paint from the MIG range. Having heard that others often get little surprises it wasn't entirely unexpected, but it was still rather nice to recieve.
The back of the paint conversion guide also makes mention of the yellow top - it would seem that AMMO have started adding mixing balls to all of their paints. Having bought some in this very order for some of my other paints this is definitely something that I can support!
In short, I'm really very impressed. Preparation and shipping took exactly as long as expected, the packaging was perfectly sufficient and thus everything was undamaged, my items (plus a free gift) were neatly arranged, and everything was supported by promotional materials that were relevant and useful.
All in all, I couldn't really have asked for more. This is my first AMMO order so I ordered direct rather than go through a third party supplier. Given the quality of service I think that my future orders (of which I've no doubt there will be many) will likely be direct too!
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